Shipping policy

Processing & Shipping Times

• Order Processing: Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
• Standard Shipping: Estimated delivery time is 5-7 business days within the U.S.
• Expedited Shipping: Available at checkout with a delivery time of 2-4 business days.
• International Shipping: Currently, we do not offer international shipping.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking details. Please allow 24-48 hours for tracking information to update.

Lost, Stolen, or Delayed Shipments

• If your order is delayed beyond the estimated timeframe, please contact our support team.
• If your package is marked as delivered but not received, please check with neighbors or your local postal carrier. If you still cannot locate it, reach out to us at info@basedgum.co for assistance.

Returns & Refunds

For information on returns, please visit our [Return Policy page] or contact us at info@basedgum.co

For any additional questions, feel free to contact our team